Return Policy

If you have any concerns with our products, we’re here to help. Please contact our customer service team at info@alphapure.us. We’re happy to assist with product usage and discuss your options.

Before returning any items, please call or email us to obtain prior approval (RMA Number). Returns sent without prior approval may incur a restocking fee ranging from 20% to 100%, at the sole discretion of AlphaPure Supplements.

You may return any unopened and unused product within 30 days for a refund or credit of the purchase price. Please note that returns will not be accepted without prior approval, and customers are responsible for return shipping costs. Refunds or credits will be issued once the product is received and inspected. Unfortunately, we cannot offer refunds, credits, or exchanges after 30 days or without proof of purchase.

This return policy applies only to orders placed directly through AlphaPure Supplements. If you purchased our products from a retail store or other resale location, please contact the seller regarding your return.

We guarantee the purity and freshness of our products when stored properly before the best by date, as well as the delivery of goods free from damage during transit. Items damaged by customers upon or after receipt are not eligible for return.

Please send all approved returns to:

AlphaPure Supplements
Attention: Returns / (RMA #)